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FAQ

 


 

 

Welcome to our 'Frequently Asked Questions' page.

Please find listed below a selection of the most frequently asked questions from our customers in regards to shopping on our website.

Please carefully read through and see if your questions get answered.

If you cannot find an answer, simply Contact Us.

FAQ Evica
1.)  How can I order from Evica?
2.)  Do I need to register?
3.)  What is the delivery time?
4.)  Can I cancel my order?
5.)  Do you ship internationally?
6.)  Can I return/exchange an item?
7.)  Do you have a size guide?
8.)  What payment methods do you accept?
9.)  Do your prices include VAT?
10.)  More questions?


1.)  How can I order from Evica?
Evica.co.uk is an online boutique and all the orders are placed online.
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2.)  Do I need to register?
You are only required to register with Evica if you are making a purchase.
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3.)  What is the delivery time?
Please check our Shipping Information page.
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4.)  Can I cancel my order?
If we shipped your order we cannot cancel it for you, once you receive the item, please send it back to us (within 7 days) in its original condition and we will refund your purchase.
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5.)  Do you ship internationally?
Yes, we ship internationally! Please check our Shipping Information page for all the details.
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6.)  Can I return/exchange an item?
We want you to be 100% satisfied with your purchases. Therefore, if for any reason you are unhappy with your item, please check our Return Policy page for more information.
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7.)  Do you have a size guide?
Yes, we do have a size guide! You can find it here.
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8.)  What payment methods do you accept?
We accept all the mejor debit and credit cards as well as PayPal payments.
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9.)  Do your prices include VAT?
Yes! All prices displayed are the prices you pay.
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10.)  More questions?
If you still have some questions, check out our Contact Us section.
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